My Account – How to log-in?
You can access your online account. Please enter your username and password
My Account – How to set up an account?
Shopping with us online is simple and you have the option of setting up and account. With an account you will receive access to newsletters and to manage your contact details, addresses and orders you have placed with us.
My Account – How to change my account details?
You can change all your personal information by logging into your online account.
My Account – How to reset my password?
It is possible to reset your password. Simply visit forgot password to get a password reset email sent to the primary email address registered to your online account.
Where and who do we use for delivery?
We can deliver worldwide and our freight partners are UPS, DHL, FedEx, and the Postal service.
How long does delivery takes?
We guarantee to delivery to you within 3-10 days not taking into account any disruptions in logistics.
The average delivery time within Europe is 3-5 business days. For shipping destinations outside Europe, such as UK, North America and Asia, the delivery time is 3-10 business days, however, delivery times may increase depending on the delivery destination, and delivery times could also change due to disruptions in logistics.
Are all your products 100% original?
The products we sell are 100% authentic, almost all the rest of overstocks have been purchased directly from the brands, licensees, or official distributors. Our wholesaler partner personally verify the authenticity of the products, and every product comes with the original tag attached.